The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room was spacious and exceptionally clean, and the beds were so comfortable that we had the best night's sleep.” view full review
Delicious Local Eats
“We enjoyed a wonderful meal at Minato, just a short walk from the hotel, which had a vibrant atmosphere and delicious local dishes.” view full review
Cozy Environment
“The hotel had a lovely combination of modern and warm decor, making the living areas inviting and relaxing.” view full review
Charming Aesthetic
“The delightful and charming interior design of our room made it feel like a cozy retreat, which enhanced our overall experience.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Business
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Trouser press
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
3-5-15 Ote,
Matsumoto,
Japan,
3900874,
Nagano
Map view
3-5-15 Ote,
Matsumoto,
Japan,
3900874,
Nagano
City landmarks
Castle
Matsumoto Castle
720 m
Museum
Matsumoto City Art Museum
1.6
km
3 Chome-3-20 Ote
Yohashira Shrine
790 m
2 Chome-4-12 Kaichi
Former Kaichi School
710 m
1 Chome-21-15 Central
Matsumoto Timepiece Museum
1.1
km
1 Fukashi JR Matsumoto Station
Statue of Banryu Shonin
650 m
2-4-12 Kaichi
Kaichi Gakko Primary School
670 m
3 Chome-7-43 Fukashi
Tenjin Fukashi Shrine
1.5
km
2-6-24 Kaichi
Former Catholic Church Priest House
840 m
1-1 Marunouchi
Daimyokoji Well
630 m
1-1 Fukashi Matsumoto Station
Fukashi no Yusui
660 m
3-741-Ho Chuo
Genchi Well
660 m
Park
Agata no mori Park
2.1
km
Nawate Shopping District
820 m
2-9-10 Kaichi
The Takahashi Family Residence
870 m
2-9-15 Chuo
Nakamachi Kurassic-kan
940 m
1-8-1 Uzuhashi
Shinshu Ishii Miso
1.0
km
3-7-50 Fukashi
Zenkyuin Temple
640 m
Nearby
10-37 Marunouchi
Matsumoto Shrine
230 m
2 Chuo
Ushi Tsunagi Ishi
330 m
3-4-21
Matsumoto City Museum
480 m
2 Chuo
Doshin Koji
300 m
2-4-9 Chuo
Japan Radio Museum
290 m
2-4-25 Ote
Kamiyakata Shimayu
440 m
8-8 Marunouchi
Kitamon Oida
550 m
3-3 Ote
Sensai Bridge
180 m
4-1 Maru no Uchi
Matsumotojo Park
430 m
2-20-2 Chuo
Shinmai Media Garden
460 m
1-9-32 Chuo
Jorinji Temple
510 m
Shopping Area
Matsumoto Parco
430 m
Restaurants
Taiyaki Furusato
270 m
4-1 Ote
Shori
230 m
4-2-9 Ote
Healthy Penguin Cafe
310 m
4-3-25 Ote
Storyhouse Cafe & Bar
350 m
4-3-19 Ote
Menshu Takenaka
310 m
2-10-17 Chuo
Sobadokoro Matsushita
330 m
2-9-14 Chuo
Standing 8Ounce
340 m
4-10-13 Ote
Doon Shokudo Indoyama
910 m
4-6-18 Ote Hana no Uramachi Yume Yatai Hashigo Yokocho
Tokishirazu
470 m
3-4-20 Chuo
Usuyaki Cafe Mamemame
510 m
3-11-5 Chuo
McDonald's Matsumoto
750 m
1-3-2 Chuo
Vie de France Matsumoto
880 m
1-1-1 Fukashi
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.6
Location
9.0
Service
8.6
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
4.5/5
based on 325 reviews
8.5
8.5/10 based on 662 reviews
#4 of 202 hotels in Matsumoto based on Tripadvisor
Geoffrey
United Kingdom,
February
2024
9.2/10
My stay at the hotel was truly excellent. The rooms were impeccable, very comfortable, and spacious. The service was top-notch, with the staff being extremely friendly and helpful. The location was ideal, just a short walk from the castle and surrounded by lovely restaurants and cafes. The dining experience was good, although it felt a bit pricey. The facilities were fantastic, making my stay even more enjoyable.
Rooms
10.0
The rooms were spacious, clean, and had comfortable beds and pillows.
Service
9.0
The service was terrific, with the staff being very friendly and helpful.
Location
10.0
The location was perfect, being a short walk from the castle and close to great dining options.
Dining
8.0
The dining experience offered all the options I could have wanted, although it felt a bit expensive.
Facilities
9.0
The hotel facilities were excellent, adding to the overall experience of my stay.
Ray
United Kingdom,
November
2023
8.2/10
The hotel is located in a charming old banking hall, offering large rooms that are a true standout. The service was exceptional, with staff going above and beyond to assist. The proximity to the castle and delightful dining options nearby enhance the overall experience, albeit the dining ambiance fell short. From a stunning setting to first-class service, this hotel provides a memorable stay with a few minor drawbacks.
Rooms
9.0
The rooms were beautifully appointed in what used to be a banking hall, quite large, and huge compared to a standard hotel room in Japan.
Service
9.0
The service was very helpful, with staff providing great dinner recommendations and showing prompt response to guest needs.
Location
8.0
The hotel is in a small walking distance from the castle and near great restaurants and cafes.
Dining
7.0
The dining experience offers a good mix of Japanese and Western cuisine at a fair price, although lacking some charm or ambience.
Facilities
8.0
The hotel offers a mix of modern amenities, making the stay comfortable and convenient for guests.
Nathan
United Kingdom,
October
2023
7.6/10
The hotel offers very comfortable rooms, though lacking a bit in views, which were perfect for our one-night stay. The furnishings were excellent, with high ceilings and large tables along the entire length of the room, creating a spacious and quiet ambiance. The service, though accommodating, could have been more attentive when it came to cleaning after a guest had left. The location is very convenient for exploring the castle and other sightseeing areas, being just a short walk away from the castle and Frog Street, and about 15 minutes from the train/bus stations in a charming town. The dining experience, set in the old banking hall, was solid with a good range of options, but the buffet food could have been better. The hotel's facilities were up to par, offering everything needed for a pleasant stay.
Rooms
8.0
The rooms were very comfortable with excellent furnishings, high ceilings, and large tables down the entire length of the room, creating a spacious and quiet atmosphere.
Service
7.0
The service was accommodating and helpful, though a bit slow in cleaning up after a guest left.
Location
9.0
The hotel's location is very convenient for exploring the nearby castle and dining at great restaurants and cafes, making it an ideal base for discovering the town.
Dining
7.0
The dining experience was enjoyable, set in the old banking hall with a good range of options, although the buffet food could have been improved.
Facilities
7.0
The hotel's facilities were satisfactory, offering what was needed for a comfortable stay.
Frederick
United States,
July
2023
8.2/10
The hotel offers a lovely view over the castle but the rooms are a bit small. The furnishings are excellent with high ceilings and large tables, providing a cozy stay. However, the size could be more spacious for comfort. The service is top-notch with friendly chambermaids and reception staff always ready to assist. The location is very convenient for exploring the castle and other attractions, with great dining options nearby. On the downside, the dining prices are fair but could offer more variety. Overall, a charming hotel with minor room size issues but exceptional service and location.
Rooms
8.0
The rooms offer a view over the castle and boast excellent furnishings with high ceilings and large tables, providing a cozy atmosphere.
Service
9.0
I want to give a big thank you to the chambermaid and reception staff for their helpful and quick service. It made my stay more enjoyable.
Location
9.0
The hotel is ideally located within a short walk from the castle and Frog Street, making it very convenient for exploring the town's attractions and dining options.
Dining
7.0
The dining experience was good, with reasonably priced breakfast and a pleasant atmosphere in the old bank building turned banquet room. However, more variety could enhance the experience.
Facilities
The hotel offers all the necessary facilities for a comfortable stay, ensuring a pleasant experience throughout.
Jack
United States,
May
2023
8.0/10
I had a cozy and convenient one-night stay at the hotel. The rooms were very comfortable, although the view was limited. The location was excellent, near the castle and within walking distance of great restaurants. The service was professional and accommodating, making my visit pleasant.
Rooms
8.0
The rooms were spacious, clean, and had comfortable beds and pillows.
Service
9.0
The staff was very professional and nice, giving a big thank you to the chambermaid and reception staff.
Location
9.0
The hotel's location near Matsumoto Castle was great, and it was a short walk from the castle and other attractions.
Dining
6.0
The dining experience felt a bit expensive and lacking charm or ambiance in the cavernous banquet room.
Facilities
The facilities were good, with an excellent furnishings large ballroom.
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